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The St. Regis Bali Resort
St. Regis Butler Service
A Refined and Bespoke Service of The St. Regis Bali Resort's Butler Service.
The brand of St. Regis, famous for its timeless elegance and bespoke service has imported the unique tradition of personal butlers for every guest at its regional resort flagship. The St. Regis Butler Service is a hallmark of the brand, uncompromising in their pursuit of excellence and always-striving to go beyond expectations for discerning travellers. Their trademark is providing ever-present unobtrusive service while anticipating the ever need of the guest.
The St. Regis Bali Resort is proud to have Mr. Carlos Constanzo as Chief Butler and Asia Pacific Lead to all St. Regis properties in the region for the last 6 years. His intense formal training with the World’s elite begun at an earlier stage on his formal and well versed hospitality career, allowing an undoubtedly polished reputation throughout his International path and achievements. Carlos has been assigned to European and Middle Eastern Royal Houses, Heads of Estate from various countries and an extensive residency with Hollywood Actor, Mr. Will Smith as his Personal Assistant for many years. His solid grounding and lifelong commitment to Formal Art of exclusive service, has consolidated his career and enabling him to be accredited as a trainer prior to his official appointment at The St. Regis Bali Resort where he sets high standards to the world phenomenon of the St. Regis Butler.
Allow the resort’s bespoke Butler Service to offer not only an on-call butler service through the Butler Service Desk but also a 12-hour and 24-hour personalized butler service with an additional fee. This will enhance the stay experience of each guest by having their own personal assistant. Each villa also features a butler’s quarters with a separate entrance to cater for this service. An e-Butler service also allows guests to contact their butlers even when they are away from the resort.
Besides offering a 24-hour coffee and tea service, Butler Service at The St. Regis Bali Resort also provides a signature service of packing and unpacking. Complimentary light pressing service for up to 2 pieces per person per day will also delight guests. These services cater to the needs of distinctive connoisseurs.
Beyond the regular on-call service, butlers are trained in wine knowledge by the resort’s award-winning sommelier, from the history of wines to international wine regions, different types of grapes and tasting, along with education on famous wines and their history. The butlers’ education also extends to teas, cigars and caviar, and in-room technology.
The St. Regis Bali Resort's Butler Service promises discerning travelers an exceptional stay experience that will last a lifetime.