This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.
See room terms and details for information about rollaway and/or extra person charges.
Please note that at most Starwood hotels, guests 12 and under are considered children. All other guests are considered adults. You will be told of any hotel-specific differences in this policy on the following page.
Experience a comfortable and luxurious Bali holiday experience with exclusive transfer from and to the airport. (*)VIP airport assistance service is temporarily unavailable until further notice from the government. Upon arrival, please proceed to the Visa on Arrival counter, Immigration and Customs clearance. Our airport representative will meet you outside the arrival gate to assist with your transfer to the resort. We apologize for the inconvenience caused.
Airport Departure Assistance (exclusive of Airport Tax).
Relax with refreshing welcome cocktail upon arrival.
Complimentary high-speed broadband/Wi-Fi in all rooms as well as complimentary Wi-Fi throughout the resort.
24-hour St. Regis Butler Service™ on call for all suites and villas.
Unpacking & packing services upon request and performed by your butler.
Complimentary light pressing of two pieces of clothing per person per day provided by your St. Regis butler upon arrival.
Selection of tropical fresh fruits - replenished throughout your stay.
Coffee or tea service served by St. Regis Butler upon arrival.
Unlimited supply of still mineral water in all suites and villas.
Imported bathroom amenities in all suites and villas.
Privileged use of the Athletic Club, Sauna & Steam Bath.
Children ages 4 -12 receive complimentary access to Children’s Learning Center during a stay at two-bedroom Villa, Strand Residence or Grande Astor Suite.
Starwood Preferred Guest creates every experience with members in mind. Award-winning benefits, and amazing global portfolio, valuable redemptions and more choices are just the beginning. See what makes SPG special, and learn how you can start earning rewards on your next stay.